What is the difference between a service request, an incident, and a change request?
What is a What is the difference between a service request, an incident, and a change request??
A service request is a routine employee task, an incident is an unexpected IT problem, and a change request is a significant infrastructure update. Service requests and incidents are covered by your deeploi plan; change requests are not.
Diese Seite ist noch nicht auf Deutsch verfügbar.