Why is the update option greyed out in Claude?
If the update option inside Claude is greyed out and you're not getting update notifications from the app, this is expected on a deeploi-managed device.
Updating Claude normally needs admin permissions. Not everyone has those, so deeploi installs the latest version on every managed device automatically, once a day, instead of leaving it to Claude's own updater. That's why the update option and Claude's own notifications are turned off.
You don't need to do anything. Claude doesn't need to be closed for an update to install, but it may ask you to restart before the update finishes.
If you think Claude is out of date
Check the Managed Software Center first. It shows whether Claude is set up to be managed on your device and whether there's a related action to take.
Still out of date, or nothing showing up there? Reach out to hello@deeploi.io. If Claude hasn't been added to your company's app bundles yet, we'll let your IT admin know so updates start reaching your device automatically.