How do I configure Apple IDs?
Apple IDs are not required for most deeploi setups. deeploi handles app installation, updates, and deployments centrally, which means employees typically do not need individual Apple IDs or App Store access.
When might you need Apple IDs?
Consider enabling Apple IDs only if one or more of these applies:
| Situation | Relevant? |
|---|---|
| Employees need App Store access for apps deeploi cannot install | Possibly |
| iCloud backups, Apple Wallet, or other Apple services are required | Possibly |
| You need to manage Apple IDs centrally across your organization | Possibly |
If none of these apply, skip Apple IDs entirely.
What are the two types of Apple ID?
| Type | What it is | Who controls it |
|---|---|---|
| Managed Apple ID | Created and managed through Apple Business Manager | Your company, directly through Apple — deeploi does not manage them |
| Personal Apple ID | Created by each employee individually using a personal or business email | The employee only |
Managed Apple IDs
deeploi does not recommend Managed Apple IDs. The limitations below block common tools and workflows, and switching to them cannot be undone.
Centralized control and simpler IT support — but with notable limitations:
| Pros | Centralized access management, created automatically for employees by Apple (not by deeploi), restricts personal Apple services |
| Limitations | No App Store downloads, no iCloud storage upgrades, no Apple Wallet (apps requiring Apple Pay, like Moss, will not work), FaceTime and TestFlight do not work |
Personal Apple IDs
Employees create and manage personal Apple IDs themselves. deeploi cannot access or manage them.
Security risk Personal Apple IDs can bypass IT controls and introduce compliance risks. If a device is not registered in Apple Business Manager, a personal Apple ID can block remote device resets, and deeploi cannot adjust configurations in an emergency.
Which type fits your situation?
| If you need to... | Recommended type |
|---|---|
| Access App Store apps not available through deeploi | Personal Apple ID |
| Use iCloud backups or Apple Wallet | Personal Apple ID |
| Use FaceTime, TestFlight, or other Apple-exclusive apps | Personal Apple ID |
| Manage Apple IDs centrally for your organization | Managed Apple ID |
Not sure? Contact hello@deeploi.io to discuss your requirements.
How do I set up Managed Apple IDs?
Managed Apple IDs require Apple Business Manager. Email hello@deeploi.io to enable this for your workspace. deeploi will enable Managed Apple ID creation and walk you through the domain confirmation step with Apple.
Before you start, read Apple's domain capture guide at support.apple.com. The domain confirmation process is complex, and Apple restricts deeploi's access during it.
This cannot be reversed. Once Managed Apple IDs are enabled, employees who used their business email for a personal Apple ID receive an email from Apple with 30 days to either transfer their Apple ID to a personal email address or convert it into a Managed Apple ID. After migration, deeploi cannot force employees to sign out of their personal Apple ID.
When migration emails go out, employees should transfer to a personal email if they use the account for personal photos, purchases, Apple Pay, or Family Sharing. Conversion to a Managed Apple ID is appropriate if the account was used only for work.
Use this email template to communicate the change before Apple's migration emails go out. Replace hello@deeploi.io with your own IT contact address.
How do I set up Personal Apple IDs?
Employees create Personal Apple IDs themselves. Include an Apple ID creation guide in your onboarding materials so employees know how to set up an account using their business email.
What's Next
Set Up Apple Business Manager
Managed Apple IDs require Apple Business Manager to be set up first.
Managed Apple ID Migration Email
A copy-paste template to notify employees before Apple's migration emails go out.
How Are Devices Added to Inventory?
How devices get into deeploi and why connecting them matters.