How do I skip an onboarding or offboarding?
Skipping closes an overdue onboarding or offboarding without deeploi taking any action: no accounts are created or removed, no emails are sent, and no device is reset. Use it when the case was already handled outside deeploi, or when there was never anything to do. Skipping takes about 30 seconds.
When do I skip instead of submitting the form?
deeploi marks an onboarding or offboarding as overdue when the start date or last working day has passed and the form was never submitted. A banner then appears at the top of the employee's profile, for example: "This offboarding is overdue. Submit to complete access removal and hardware return or skip if no action is needed". For onboardings, it reads: "This onboarding is overdue. Submit to complete employee setup or skip if no action is needed". Your dashboard also lists the case under Overdue in the To-Dos, as Manage late onboarding for [name] or Manage late offboarding for [name].

| Skip when | Submit when |
|---|---|
| Your team already handled everything itself: accounts, device, and email | deeploi still needs to remove access, handle the mailbox, or take back the device |
| The person never actually started, or the departing employee had no accounts or device | The employee has accounts or a device that still need to be handled |
| The record is a test or a duplicate from your HR system | The details have changed. Edit the form instead, see Edit or Cancel an On/Offboarding |
| The process doesn't fit this case, for example a freelancer whose access you manage yourself | — |
Skipping is not a shortcut for a real offboarding.
If the departing employee still has a Microsoft 365 or Google account, a 1Password account, or a company device, submit the form instead. Skipping leaves everything as it is.
How do I skip an onboarding or offboarding?
- Go to Employees in the deeploi platform and select the employee. The overdue banner appears at the top of their profile.
- In the banner, click skip if no action is needed.
- Choose the reason that fits.
| Process | Available reasons |
|---|---|
| Offboarding | The offboarding had to be handled immediately · The process doesn’t fit this particular case · There were no accounts to deactivate · This was a test or duplicate record · Other |
| Onboarding | The onboarding needed to be completed urgently · The process didn’t fit this specific case · The user was already active · This was a test or duplicate record · Other |
- Optionally add a note describing how the case was resolved, then click Skip. Typing a note selects Other automatically.


The overdue banner disappears, and the onboarding or offboarding is saved as skipped along with your reason. deeploi uses these reasons to understand which situations the standard process doesn't cover yet.
To skip an offboarding, the employee needs a last working day or exit date on file. If the date is missing, add it in the employee's profile or in your HR system first.
Skip, cancel, or edit?
| You want to | Use |
|---|---|
| Close an overdue onboarding or offboarding where there's nothing to do | Skip (this page) |
| Stop a submitted onboarding or offboarding before its date, for example because the person is staying | Cancel, see Edit or Cancel an On/Offboarding |
| Change the data or details of a submitted form | Edit, same page |