What should I tell employees when switching to Managed Apple IDs?

Use this template to communicate the change before Apple's migration emails go out. Replace hello@deeploi.io with your own IT contact address.

Subject: [Action required] Migration to Managed Apple IDs

Hello everyone,

We will soon be switching to Managed Apple IDs for all company accounts.

What does this mean? Managed Apple IDs are created and managed centrally by your company. This increases overall IT security. Some features available on personal Apple IDs will no longer be available, including Apple Pay and Family Sharing. More information is available at Apple's Managed Apple ID guide.

What do you need to do? If you created a personal Apple ID using your company email address, Apple will send you an email asking you to take action within 30 days. You have two options:

  1. Transfer the Apple ID to a personal email address so the account stays yours.
  2. Convert the Apple ID into a Managed Apple ID. This transfers ownership of the account and its data to your company.

If you have not created an Apple ID and are not signed in with one on your device, you do not need to do anything.

What do we recommend? Transfer to a personal email address if you use the account for:

  1. Personal photos or private data
  2. App, music, or movie purchases
  3. Apple Pay
  4. Family Sharing or shared subscriptions

Convert to a Managed Apple ID if the account is used mainly for:

  1. Work on company devices
  2. Accessing company services

You may need to disable Apple Pay or end Family Sharing before transferring. See Apple's instructions.

Option 1: Keep a personal account

  1. Back up your data (iCloud content, photos, notes, passwords).
  2. Create a new personal email address if needed.
  3. Open the email from Apple and click the link.
  4. Choose to transfer your Apple ID to your new email and follow the steps.
  5. Sign out of your Apple ID on your work devices.
  6. Sign in with your Managed Apple ID using your business email. If SSO is enabled, use your regular password.

Option 2: Convert to a Managed Apple ID

  1. Back up your data (iCloud content, photos, notes, passwords).
  2. Adjust settings if needed (see Apple's guide).
  3. Open the email from Apple and click the link.
  4. Choose the option to transfer the Apple ID to your company.
  5. Sign in with your business email when prompted.

Contact us at hello@deeploi.io if you have any questions.

Best regards, [Your name]

What's Next

Configure Apple IDs

Back to the full Apple ID setup overview.